Deliver instant answers to employee questions, right inside Slack. Powered by ChatGPT and your internal knowledge, policies, and files, HelpGenie automates support across teams like HR, IT, Ops, Engineering, Finance and more — helping companies cut repetitive support time by up to 70%.
HelpGenie uses your documents, policies, and files to provide instant answers to routine questions, reducing back-and-forth and support load. Smart replies, with simple handoff to a human when needed.
Quickly configure channels and knowledge sources for tailored support across teams like HR, IT, Ops, Engineering, and more.
HelpGenie is built with enterprise-grade security in mind. Your data is never used to train models.
1. Add HelpGenie to your Slack workspace.
2. Choose your channels and upload your knowledge files.
3. Invite @HelpGenie to your channels.
4. Let HelpGenie instantly respond to employee questions.
